SMA Special Offer
This special SMA offer allows customers to add additional 5 year “Active Warranty” on top of their standard 5-year “Comfort” factory warranty at no additional cost.*
(Customers need to register their inverters at SMA Sunny Portal)
Protecting your investment
SMA has designed the Sunny Boy with you in mind so that you can use the most reliable inverter and have the backing of industry’s best service team, along with added extras to make your life easier. The additional 5-year Active Warranty requires the inverter to be connected to and registered at SMA Sunny Portal during installation. Connection with Sunny Portal must remain active in order to keep the warranty valid.
SMA Replacement Device: The inverter is set up to receive all updates and is a perfect match for your PV system
SMA Service Line: Our employees conduct an error analysis and initiate the inverter replacement.
Terms & Conditions
– SMA may either choose to repair or replace the faulty inverter. In the case of a replacement device being determined necessary, SMA replaces the inverter with a fully compatible exchange device.
– If SMA decides to use an exchange device, the claimant must return the defective device at his/her own risk in packaging that is suitable for its transportation to SMA Australia.
– SMA will retain ownership of the replacement device that has been delivered until it receives the defective device.
– If the defective device is returned after a 30-day period, SMA reserves the right to charge the claimant for the cost of administering the overdue RMA (Return Material Authorization) account. Returned items will not be accepted without a valid RMA number obtained from SMA that is clearly displayed on the returned item‘s packaging.
– The service provided by technician on site has to be paid by the customer.
– SMA special offer is valid for following inverters which are purchased, installed AND registered between Nov 1st, 2017 and Jan 31st, 2018:
– This special offer is limited to Australia, where product is purchased through an SMA Authorized Distributor. Check more details at www.SMA-Australia.com.au. For further questions, email: Info@SMA-Australia.com.au
Click here for warranty document from SMA