Follow Krannich Solar:

Product Warranty Details and Contacts

 

Brand  Product Warranty Contact For Warranty Related Documents
Contact Name Email Address Contact Number
Jinko Solar Jinko Solar Panels 10 Years Product Warranty
25 Years linear Power Warranty
Christina Cen
&
Alex li
Christina.cen@jinkosolar.com
alex.li@jinkosolar.com
LG LG Solar Panels 12 Years Product Warranty for MonoX Plus and NeON 2
25 Years Product Warranty for NeON R
25 Years linear Power Warranty
Markus Lambert
&
Gustavo Paviani
markus.lambert@lge.com
gustavo.paviani@lge.com
02 8805 4038 Warranty Details

Warranty Application

LG Chem Batteries 10 Years Service line essserviceau@lgchem.com 1300 178 064
Trina Solar Trina Solar Panels 10 Years Product Warranty
25 Years linear Power Warranty
Michael Ma hua.ma@trinasolar.com 02 9199 8502
0433 634 411
SMA Inverters  5 Years
Except for SMA SB Storage 2.5
(Warranty-10 Years)
Service Line 02 9491 4200 Warranty Details
Accessories  5 Years
Except for SMA Energy Meter
(Warranty-2 Years)
Fronius Inverters
(Including Selectronic Certified)
5 Years Technical Support Team pv-support-australia@fronius.com 03 8340 2910 Warranty Details
 5+5 Years – 5 Years free extension if registered at www.solarweb.com within 30 months of dispatch from the Fronius factory
10, 15, 20 Years – Can be purchased from your installer within 30 months of dispatch from the Fronius factory
Accessories 2 Years
Batteries 2 Years
2+5 Years – 5 Years free extension if registered at www.solarweb.com within 30 months of dispatch from the Fronius factory
10 Years – Can be purchased from your installer within 30 months of dispatch from the Fronius factory
Solaredge Inverters 12 Years Support Line support@solaredge.net.au 1800 465 567 Warranty Details

Reimbursement Policy

Accessories 5 Years
Optimizers 25 Years
ABB Selectronic Certified Inverters 5 Years Technical Support Team 02 9735 3111
Selectronic Inverters
NOTE: Additional 12 month warranty on SP PRO for
My Grid Kits
3 Years – If you are the original purchaser of the SP PRO Contact the Selectronic Support Team to assess the issue with your Selectronic product.

To begin the Support process, please raise a  support ticket here

Warranty Details
7 Years – If you are the original purchaser & you have registered your warranty online within 60 days of installation
10 Years – If You are the original purchaser and have registered your warranty online within 60 days of installation and your SP PRO was installed by a Selectronic Accredited Integrator (SAI). You need to supply a valid SAI number when registering your warranty
Tigo TS4 25 Years contact.australia@tigoenergy.com 04 1325 1081 Warranty Details
 Cloud Connect, Cloud Connect Advanced and Gateway 5 Years
Clenergy Mounting Systems 10 Years limited Product Warranty
5 Years limited Finish Warranty
Sean Guzzi sean.guzzi@clenergy.com.au 03 9239 8088 Warranty Details
Kraus & Naimer DC Isolator  1 Year Roberto Presbitero salesaus@krausnaimer.com 1800 567 948 Warranty Details

Click here to download the product warranty details and contacts

Choose the products

Visit us:

Head Office & Warehouse
96 Lambeck Drive
Tullamarine VIC 3043
ABN: 20 154 785 207

Queensland Branch
3/15 Bailey Court
Brendale QLD 4500

Contact us:

p: 03 93395 100
m: info@krannich-solar.com.au

Join us on:

Facebook
Twitter
Google+

Top

LG 330W and Jinko 270W IN STOCK | Credit Card Fee : 2% on total order amount | Dismiss